👉For details, please check the video: https://youtu.be/dGOKj5f4WQ4

1.1 Connection network cable to router and plug in power adapter.

1.2 Connect LAN cable and power to camera, it needs about one minute to self checking and then start working.

Tips: The router must be able to connect to the internet! Please use the standard power supply.

1.3 Network indicator light (green): always flashing means network data transmission is normal.

1.4 Download “Camhipro”, “Camhi” APP in Google Play or Apple Store, or Scan QR as follows; and Install, connect the mobile phone to the WIFI network, enter the APP and click “Add Device button” to enter the Add Device interface.

1.5 Steps: Configure WIFI IP Camera Configuration

1)add device ”IP Camera”;

2)Add New device(first use);

3)Power is on;

4)Next Step-Connected Network Cable;

5)Device on Lan;

6)UID(default user name and password admin);

7)Configure wireless and add device

8)Select local wireless

9)Choose local wireless device and input local network password;

10)WIFI IP Camera name Setting

11)Make device on Line;  

👉For details, please check the video: https://youtu.be/G1ABa2jYrVg

2.1 Go to your cell phone’s Wi-Fi Setting -- search Wi-Fi signals -- connect the Wi-Fi.

The name of Wi-Fi Hot Spot is the UID on the camera (Wi-Fi name:IPCAM-900139

Camera default Wi-Fi Hot Spot password: 01234567

Tips:

1. Do not connect network Cable;

2. Only when the mobile phone is 3-5 meters away from the camera can the hot spot signal be detected, please close the mobile data when connect the camera Hot Spot;

3. First time connect camera power on after 10-20 seconds for self-test;

4. If there is no camera in the list, please press and hold the reset button for 15 seconds, the camera will be restored to factory settings;

2.2 Add Camera

Add your camera to “CamHipro” APP follow the steps of the below pictures.

Steps： 

1)add device ”IP Camera”;

2)Add Device in use;

3)Scan QR Code or search nearby device;

4)QR on IP Camera bottom or search nearby devices;

5)Device information including UID user name and password (default user name and password admin);

6)Device on line

2.3 Set IP Camera Wi-Fi with Router’s Wi-Fi, steps as follows:

?Please check the video for details: https://youtu.be/0fjOty20j2I

1. Open the software, click "Settings button", to login system, default password: leave it blank.

2. Click "Add Area" to Set an Area name (Like: office / home / factory……), you also can modify and delete Area as picture showing below.

3. Click “Search” to find IP Camera in the LAN, Select the camera click “add” to Add camera.

4. Double Click camera’s UID to modify camera’s password. (Applicable after the camera is added to wifi, or after the camera has been connected to the network by cat5/6. You can access your camera anywhere by internet.)

5. Click "Preview interface button" Back to preview screen, Double-click the camera name in the device list to preview the screen in real time.（Or right click on the connection pointed by the mouse）

1. Check if the camera is successfully connected to power: Blocking the light sensor of the camera. If the camera infrared light is turned on at this time, it means that the camera has been successfully connected to the power supply. (The first time the PTZ camera is successfully connected to the power supply will perform a self-check, the camera will automatically pan and rotate, and the whole process lasts about 60s)

2. Check whether the local network is connected: use the network cable to connect the camera, and then use the CamHipro APP to connect the camera. If it can be connected, it proves that the local network is connected.

3. Check the WiFi signal strength: Please check first whether the camera antenna is damaged and whether the interface is tightened → Then open the 【CamHipro APP】 → Click the 【setting button】 → Click 【Wireless setting】 → Click 【Get the wireless network around the device】 → Check the WiFi signal strength, if the signal strength is too low, you need to improve the WiFi environment, for example, use a WiFi signal booster or place the camera where the WiFi signal strength is high

Method A, use the software to reset the camera: Open the CamHipro APP → Click the 【Settings button】 → Click 【Default setting】 → Click 【Reset】 → Wait 60 seconds, the camera will reset to factory settings → Reconfigure the camera.

Method B, reset the camera using hardware: Make sure the camera is kept on → Press and hold the reset button on the camera tail line for more than 10 seconds, when the camera makes a burst of music, release the reset button → Wait 60 seconds, the camera will reset to factory settings → Reconfigure the camera.

1. How to start recording?

1.1 Insert micro SD card into the camera (Supports up to 128GB micro SD card).

1.2 From phone open CamHipro APP → click  setting → sd card plan recording → Enable record.

2. How to download recorded video files?

How to efficiently record to SD card or mobile phone?

1. What difference between SD card record from mobile phone manual record:

Recommended to use SanDisk, Kingston, Samsung, Toshiba, PNY Bianwei, Lexar brands SD card(Max 128GB)

2. SD card recording settings

2.1  24/7 continuous recording opening method：

2.2  Record by time period：

2.3  How to start alarm recording：

a. Humanoid detection alarm：

b. Motion detection alarm:

c. Sound detection alarm:

d. Linkage triggers the alarm:

Alone trigger：When humanoid or an object in motion is detected, the camera will trigger an alarm.

Linkage trigger：The camera will trigger an alarm only when a humanoid in motion is detected.

e. Trigger the alarm detection by time period:

3. Can't recognize the SD card?

1）Reinsert the SD card into the camera, turn off the power, and restart the camera!

4. How to format the SD card?

Email setting

1. Gmail mailbox settings

1.1 Enter the gmail settings menu and enable POP and IMAP in the "Forwarding and POP/IMAP" menu

1.2 In the account management settings, follow the operations shown in the figure below to enter the dedicated password obtaining page and obtain the 16-digit dedicated password.If two-step verification is not turned on, you need to turn on two-step verification first.

1.3 Click "Email Settings", enter the SMTP server address, server port number, mailbox name and password. After setting the email address, click "Test" to check. Then click "Apply" to save it.

?For details, please check the video: https://youtu.be/IdgoohvnMrc

1. Turn off the red and blue lights: Open the APP, find "Preset Position", enter "37", and click "Setting" to turn it off.

2. Turn on the red and blue lights: Open the APP, find the "preset position", enter "37", and click "transfer" to turn it on. (enabled by default)

?For details, please check the video: https://youtu.be/V266IN8kk9U

How to turn on humanoid tracking: 

1. Set the position to return to after the camera tracking ends. (Open the camhipro app, find "Preset Position", then enter "92" and click "Setting")

2. Turn on human tracking.（Open the camhipro app, find "Preset Position", then enter "92", click "transfer", turn on human tracking）

How to turn off humanoid tracking：

Open the camhipro app, find "Preset Position", then enter "94", click "transfer", turn off human tracking.

?For details, please check the video: https://youtu.be/cuJPkNZPkyg

How to turn on auto cruise？

1. Set at least 3 preset points for the camera (numbers 1-30 are preset points for cruise)

2. Enter "93" in "Preset Position", then click "transfer" to turn on auto cruise

How to turn off auto cruise？

Open the camhipro app, find "Preset Position", then enter "94", click "transfer", turn off auto cruise.

1. Open CamHipro APP → click  setting → Time setting → sync with phone time

2. Setting time zone manual

Method A. Scan the QR code to share the camera

1. Open the CamHipro APP → click setting → click share button → share your camera QR code

2. Let your family scan the QR code to add cameras using the CamHipro APP

Method B. Add camera by UID/Password

1. Share your camera's UID/Username/Password to your friends.

2. Let the family open the CamHipro APP and enter the UID / username / password of the camera to add the camera

 1.Right click NVR mouse choose Log Down--Logout

 2.Right click NVR mouse choose Camera, input wrong password, click Login

3. You will get below interface about Wrong password, on this interface (1)

    please quickly clik the mouse Left-Right-Left-Right-Left-Right-Left-Right-Left then you will get interface(2)

4. Set new password within 6-19 characters and click Ok

👉For details, please check the video: https://youtu.be/krqs2oZJIGY

You need connect the system with network at first 

There are 2 ways to connect with network, right click NVR mouse choose Network

1. Connect to router (wired): connect the system with router by ethernet cable , and check Network Status

Network Status is offline and Network Busy please click DHCP to change it to Static and Save Changes and Go back, change Preferred DNS to 8.8.8.8

Network Status is Gateway Unreachable, please change to Static, and check your router detail, make sure the NVR and your router is the same IP Gateway, IP address the first 3 number should be the same, the last one can't be the same, preferred DNS please change to 8.8.8.8 and reboot NVR

Please notes only when Network status shows Healthy Network, which means network connection is no problem

2. Connect to router (Wireless): Connect to your home wifi network, only support 2.4Ghz wifi network, if your home wifi is 5Ghz, it is dual brand wifi, you can set wifi name and password for your 2.4Ghz wifi 

Enable Open, and Select Wi-Fi network, find your home wifi name select it and input password, click Save Changes, wait for it shows WiFi connection successful

2) Connect to cellphone app 

1. Download EseeCloud APP from Google Play or APP store, or scan below right side QR code

2. Right click mouse choose System Setup-- Account/APP, Open Eseecloud APP, click "+" scan the left QR code to add or click Other ways to add, input cloud ID and NVR password, click Confirm

1. Check camera itself work or not, cover the IR cut sensor, you will see red light here, 

if with red light which means camera can work, if no light which means camera doesn't power on

please exchange a working power adapter to check again

2. After confirm camera work, please right click NVR mouse choose Diagnostics of cameras status, if cameras shows Connetcd Failed, pleasea go to Camera setup page, delete this camera

3. Press camera reset button about 10s, click Continue, wait for new IP address show up, then click Continue, if no IP address show up click Search again

Right-click on the video preview interface and enter the playback interface, it will automatically start retrieving the video of the day (default video playback).Select the video playback type (video playback or smart playback), select the date and channel, and select the recording type (movement, timing.humanoid) and the recording will be retrieved in real time.

Button description:1. Play in full screen

2. Switch between 1 and 4 channels

3.Turn on sound

4.Play/Pause

5. Fast forward 2 times, 4 times, 8 times;Timeline: You can click 24H, 1H, 30M in the lower left corner to switch the unit of the time axis. n the area with the video time axis click the left mouse button to start playback from the time the mouse click.Al playback: Click "Al Playback" option on right upper corner and select the options of human shape, and mobile recording to View only the corresponding type of video clips Note: SD card video recording does not support intelligent playback.

All recordings: Click on all recordings to display the required recording clips of the current channel, and you can select the recordings in the corresponding time period to play.

A：Click “Channel Sort” → “OK”→ drag the image directly to another channel, then right click mouse to exit channel sort.

A: Pls Refer to the following steps

1）Press the left mouse button for 30 seconds and the camera system will reboot.

2）A)You need use a VGA cable to connect the NVR to the monitor.

B) If you don't have a VGA cable but have another monitor, you can connect the camera system to another monitor.

3）Then change the output resolution of NVR.

Right click mouse→General setup→Resolution

Set an appropriate resolution and switch back to the original HDMI Cable.

4）If the display is still not displayed, you can choose another

Resolution

The largest support is 8T

The mobile hard disk that draws power from the USB port has high requirements for USB power supply, and the power supply capability of the NVR USB port cannot be met, so it cannot be successfully backed up. Removable hard drives that use external power supply and do not draw power from USB do not have this problem and can be backed up successfully.

1. Right-click System Settings--Camera Settings--Edit the device to see if the IPC main bitstream resolution is a standard resolution;

2. If the main bitstream resolution of IPC is greater than the maximum supported resolution of NVR, then the real-time preview screen is a sub-stream preview, and you can see that the picture is normal.

1. If you can't find the hard disk, you first analyze the specific situation with the customer

2. Whether the power supply of the hard disk recording camera is normal, whether the hard disk data cable and power cable are normal

3. You can use a multimeter to test whether the power supply is normal, there are 4 wires connected to the hard disk, yellow 12V red is 5V, two black wires are ground wires, you can test whether it is normal,

4. Try another hard disk to determine if there is a real hard disk problem. Or the recorder is malfunctioning

5. Like the hard disk this electronic product is a consumable product, does not mean that there will always be no problem, for a long time, may really have a physical bad sector, hard disk put on the video recorder 24 hours a day to work, each physical sector must go through (and

The way computers work is very different) so the problem of the hard disk itself is not excluded

A: 

NVR with monitor：

 1. Unscrews the 4 screws on the cover

2.Connect the 2 HDD cables to HDD, screw the HDD with cover

3.Close the hard disk cover.

1.  Install the hard disk (if your system has a hard disk installed, please skip this step)

Step 1: Unplug the power of the NVR, unscrew and remove the top cover.

Step 2: Connect the NVR's SATA power cable and data cable to the corresponding ports of the hard disk (as shown in the figure).

Step 3: Put the hard disk into the NVR. Any cables should cross the hard drive.

Step 4: Hold the hard disk and the NVR and turn it over gently, align the holes on the hard disk with the holes on the NVR. Using a Phillips screwdriver, screw the provided screws into the holes. Assemble the lid.

2. Record video

Right-click the mouse --> Go to System Settings --> Record Settings. --> You will see the recording settings of all channels. The default recording setting for all channels is 24 hours a day. Change the recording settings according to your preferences and apply the changes.

Recording mode

2.1. The default recording mode: time recording: 24*7 continuous recording.

2.2. Recording duration: 1TB hard disk can record 4 cameras for about 20 days. 8 cameras, about 10 days. When the hard disk is full, the system will record and overwrite cyclically from the earliest content. If you agree, you can leave as is. Otherwise, you can switch to a different recording mode.

3. Manual recording: a shortcut to start recording. Right-click -> manual recording; you can turn on or off the recording of some channels. The red dot in the upper right corner indicates that manual recording is turned on.

4. Time recording: Set the time period you want the NVR to record. Right-click the mouse --> Go to System Settings --> Record Settings, click [Reset], select exercise, and drag the left mouse button to select the time period. Click [Copy to] to copy the settings to all channels, and then click [Apply] below.

5. Motion Record: Motion Record means to record only when movement is detected.

Click [Reset], select a sport, and drag the left mouse button to select a time period. Click [Copy to] to copy the settings to all channels, and then click [Apply] below.

Tip: "Copy to" button. When you change the setting, it only applies to channel 1 by default. If you plan to apply the changes to all channels, click "Copy to" to copy the settings to all channels.

Step 1: Turn off the NVR, unscrew and remove the cover.

Step 2: Insert the SATA and data cables into the corresponding ports on the hard disk.

Step 3: Place the hard disk. (Pay attention to the cable, don't twist it)

Step 4: Hold the hard disk, turn the NVR over, place it, screw the hole on the hard disk to the hole on the NVR, tighten and fix the hard disk

Step 5: Right-click the mouse, enter [Settings] -> [Disk] -> [Disk Management], and click [Format] to format the hard disk.

1. Please move the mouse to the lower left corner, click Login, enter the login page, click Retrieve Password.

2. Click on the dynamic password and email this page to tech@ebulwark.com

Note: Please do not leave this page until you get the dynamic password from the support team!

1. Please make sure your monitor is 4K or higher and connect the NVR to your monitor via HDMI.

2. Set the system, enter the main menu-settings-basic, and manually change the "video output" to "3840*2160".

Note: The default resolution of the NVR is 1080P; if the display resolution is lower than 4K, the system will not display the 4K resolution.

1. Please make sure the camera is compatible with ONVIF protocol, supports PoE (Power over Ethernet) and has a normal power supply.

2. Right-click to bring up the control panel and navigate to "Camera", select the channel to which the camera is connected, click the operation icon, and select "Add Manually" for "Add Method"

3. Please select the "ONVIF" protocol to add cameras.

4. Enter your camera password (not NVR password), click "OK" and wait for the result. If the connection fails, see the error message.

This is caused by resolution compatibility issues. The default output resolution of the NVR is 1080P, which may not be compatible with some screens.

The following is the solution:

Step 1: Connect the NVR to any other screen via VGA; (or you can also try any other screen via HDMI to see if you can enter the menu)

Step 2: When you can see the menu, click the right mouse button to enter the system settings --> general settings --> screen settings --> VGA resolution; change it to the same resolution as your TV and apply Save it

Step 3: Connect it back to your home screen via HDMI. You should make it work with the screen.

1. Basic troubleshooting

Step 1: Check if your network cable is connected to the correct port on the rear panel of the NVR.

The cable should be connected to the WAN port. If the NVR has a signal, it should have a flash. If not, check the connections and cables. Check if your network cable is connected to the LAN port of the router.

Step 2: If point 1 is correct and the NVR is offline, it should be a DHCP problem. Enable DHCP on your NVR. Click the right mouse button to enter the system settings-network settings-check (√) DHCP, apply and save. Wait for 1 minute to see if the status in the lower right corner changes to ONLINE.

Step 3: If Step 2 does not solve the problem, it may be that your router has disabled DHCP or blocked the connection of new devices.

The role of DHCP is: when the router finds a new device connected, DHCP assigns a new IP to the device and connects it to the Internet.

The easiest way to find out if your router is DHCP enabled: When you connect a new device to Wi-Fi for Internet service (or guests/friends want Wi-Fi connection), do you only need the Wi-Fi password?

l If you only need a password, then your router has DHCP enabled;

l If this requires not only a password but also some settings, then your router will not connect to the new device. Please ask the person who protects the Wi-Fi (the person who sets the password) to enable the NVR connection.

These 3 steps should enable 95% of users to obtain an NVR online. Even if the status is displayed as OFFLINE after this, we recommend that you use the APP and access the device ID to see if it is valid.

Note: Always wait 1 minute after any changes.

2. Advanced troubleshooting

If the basic steps above did not solve the problem. Please follow the steps below for further troubleshooting.

Step 1: Make sure that the cable you connect to the NVR can access the Internet. Please use a laptop or any PC with an RJ45 port to disable the laptop’s wireless connection. Unplug the network cable from the NVR and plug it into the PC to see if the PC can access the Internet via the network cable.

l If it is, the cable is good; if not, replace the cable.

l If the cable is well connected but cannot connect to the Internet, please ask your network administrator for help to allow the cable to access the Internet.

Step 2: Enable DHCP on the router

Please log in to your router page through a browser. Find the DHCP setting and enable DHCP.

What if even DHCP doesn't work? Or I can't/don't want to use DHCP?

Then, we can manually assign an IP to the NVR and connect it to the Internet.

Step 1: Know your router gateway.

This is the IP to enter the router menu. This will vary slightly from manufacturer to manufacturer and will be listed in the documentation.

Here are some common IP addresses of various routers:

* Linksys, 3Com, Asus, Dell, US Robotics: 192.168.1.1

* Qwest (aka CenturyLink), DLink, Netgear, Trendnet, Senao: 192.168.0.1

* Belkin, Microsoft and SMC: 192.168.2.1

* Apple: 10.0.1.1

If your document is misplaced and you don’t see your router here, search for your router name and "default IP address" on Google to find the correct information.

Another way to locate the router IP address: On the PC, open a command prompt (click Start> Run/Search cmd) and enter ipconfig. Find the default gateway line and try that number. On the Macintosh, open the network control panel (System Preferences..., Network) and look for the router: this is the IP address of your router.

Step 2: Enter the system settings of the NVR ----> network settings

a. Uncheck DHCP.

b. IP address: Set the IP address to the number behind your router gateway: For example, if your router gateway is 192.168.1.1, the IP address should be 192.168.1.ANY NUMBER 2-254. If your router gateway is 192.168.0.1, the IP address should be 192.168.0.ANY NUMBER 2-254.

c. Gateway: Set the gateway to be the same as your router address.

d. Preferred DNS: Set the gateway to the same address as your router.

e. Web port: set the web port to 1111

f. Apply and save the settings. Wait for 1 minute and check whether the NVR status changes to ONLINE.

g. If the NVR is still offline, please restart your NVR recorder. (Unplug the power adapter and plug it in)

1. The NVR can be accessed locally

Step 1. Please log in to the NVR on the Guard Station Client on the local network (LAN), go to Device Settings -> Network Advanced, and make sure UID Enable is checked.

Step 2. Please check whether your router can access the Internet. Connect your phone or PC to the WiFi or LAN port of the same router that the NVR is connected to and see if you can access any websites such as google.com.

Step 3. Reboot your router and NVR.

Step 4. Enable all UDP ports from 1 to 65535 on the router for NVR, because NVR uses random UDP port for remote access to P2P server. So the router needs to open all UDP ports for it.

Step 5. If you are still unable to access the NVR remotely after referring to the above instructions, please check the firmware version of your NVR and report the situation to our support team and explain what you tried, what the result was, and the NVR firmware Version.

2. Unable to access NVR locally

Step 1. Check the connection between the NVR and the router, make sure the Ethernet cable is working properly and plugged in tightly.

Step 2. Check the LAN port indicators (LEDs) on the router and NVR to see if they are both on and blinking. If not, try another ethernet cable or plug the cable into other ports on the router and NVR.

Step 3. If the port indicator is still off, please connect the monitor to log in to the NVR, go to Menu -> Network -> General, and take a picture of the interface.

Step 4. Go to Menu -> System -> Maintenance, and restore NVR settings (all settings).

If the problem persists after restarting the NVR, please report the situation to our support team, describe what you have tried and the results, and attach the photo you took in step 3. 

If you need additional assistance with this, please contact our support team by submitting a request.

1. Check if the power light is on.

2. Please check whether the light of the LAN port is on. If the light doesn't come on, try changing the cables and ports on the router.

3. Restart the router and NVR and check if the problem still exists

4. Please log in to the NVR with the monitor connected, go to Menu -> Network -> General, and take a picture of the interface.

5. Please upgrade the NVR's firmware to the latest version.

If you have checked all the above steps and the problem is still not resolved, please contact HXVIEW support for warranty.

Please download the player for windows computer here:

https://drive.google.com/drive/folders/1LNGRI_2UskTBNd2Wwbt4ldInPUHVcqfi

Please download the MAC player here: 

https://drive.google.com/drive/folders/1LNGRI_2UskTBNd2Wwbt4ldInPUHVcqfi

If it still doesn't work, please send an email to tech@ebulwark.com for more help.

1. Backup on NVR

1.1 Backup via USB

1.1.1 Insert the U disk into the NVR USB port. Right-click the mouse on the NVR display and select Menu --> Backup; select camera, date and time, then click Search.

1.1.2. Then a window will pop up, click Backup to continue

1.1.3. Select the U disk, select the folder, and click Backup to backup the video.

2.1 Backup via IE browser (IE: Internet Explorer, Microsoft Edge does not work)

2.1.1. Run Internet Explorer as an administrator.

2.1.2. Enter www.star4live.com in the IE browser bar.

2.1.3. Log in with your account.

Tip: If you haven't registered an account yet, please click Register, and follow the steps-c to step-e on the page 13 Register account and add device)

2.1.4. Click to visit and go to the play page.

2.1.5. Click behind the camera.

2.1.6. Choose camera, date and time. Then click Query.

2.1.7. Check in the file and click download to back up the video.

3.1 Backup via PC Software- Guard Station

3.1.1. Open PC client software, go to Control Panel and click Playback.

3.1.2. Click 【Download button】 on the lower left corner.

3.1.3. Click on By File, check in device, select time and click on Search.

3.1.4. Select files and click Download to back up video

3.1.5. Click on 【Download list】 on the lower left corner to check the downloading process.

3.1.6. Click on 【Folder button】 to open the folder and find the files you downloaded.

1.Wie füge ich zuerst eine WIFI IP-Kamera von Camhipro APP hinzu (Netzwerkkabel verbinden)?

Einzelheiten finden Sie im Video: https://youtu.be/dGOKj5f4WQ4

1.1. Netzwerkkabel mit Router verbinden und Netzteil einstecken.

1.2. Schließen Sie das LAN-Kabel und die Stromversorgung an die Kamera an, es dauert etwa eine Minute, bis sie sich selbst überprüft und dann mit der Arbeit beginnt. （Tipps: Der Router muss sich mit dem Internet verbinden können! Bitte verwenden Sie das Standard-Netzteil）

1.3.Netzwerkanzeige (grün): Dauerblinken bedeutet, dass die Netzwerkdatenübertragung normal ist.

1.4. Laden Sie „Camhipro“, „Camhi“ APP in Google Play oder Apple Store herunter oder scannen Sie QR wie folgt; und Installieren Sie, verbinden Sie das Mobiltelefon mit dem WIFI-Netzwerk, rufen Sie die APP auf und klicken Sie auf die Schaltfläche „Gerät hinzufügen“, um die Oberfläche „Gerät hinzufügen“ aufzurufen.

1.5. Schritte: Konfigurieren Sie die Konfiguration der WLAN-IP-Kamera

2. Wie verbinde ich eine WLAN-IP-Kamera über die Hot-Spot Camhipro APP (kein Netzwerkkabel)?

Einzelheiten finden Sie im Video: https://youtu.be/G1ABa2jYrVg

2.1. Gehen Sie zu den Wi-Fi-Einstellungen Ihres Mobiltelefons – suchen Sie nach Wi-Fi-Signalen – verbinden Sie das Wi-Fi. Der Name des WLAN-Hotspots ist die UID auf der Kamera (WLAN-Name: IPCAM-900139; standardmäßiges WLAN-Hotspot-Passwort der Kamera: 01234567)

Tipps:

a. Schließen Sie kein Netzwerkkabel an;

b. Nur wenn das Mobiltelefon 3-5 Meter von der Kamera entfernt ist, kann das Hotspot-Signal erkannt werden. Schließen Sie bitte die mobilen Daten, wenn Sie den Kamera-Hotspot verbinden.

c. Schließen Sie die Kamera zum ersten Mal nach 10-20 Sekunden für den Selbsttest an;

d. Wenn es keine Kamera in der Liste gibt, halten Sie bitte die Reset-Taste 15 Sekunden lang gedrückt, die Kamera wird auf die Werkseinstellungen zurückgesetzt;

2.2. Fügen Sie Ihre Kamera zur „CamHipro“ APP hinzu, folgen Sie den Schritten der folgenden Bilder.

2.3. Stellen Sie das WLAN der IP-Kamera mit dem WLAN des Routers ein, gehen Sie wie folgt vor:

 

Einzelheiten finden Sie im Video: https://youtu.be/0fjOty20j2I

1. Öffnen Sie die Software, klicken Sie auf die Schaltfläche “Einstellungen”, um sich im System anzumelden, Standardpasswort: lassen Sie es leer.

2. Klicken Sie auf “Bereich hinzufügen”, um einen Bereichsnamen festzulegen (z. B. Büro / Zuhause / Fabrik ……). Sie können den Bereich auch ändern und löschen, wie im Bild unten gezeigt.

3. Klicken Sie auf “Suchen”, um die IP-Kamera im LAN zu finden. Wählen Sie die Kamera aus. Klicken Sie auf “Hinzufügen”, um eine Kamera hinzuzufügen.

4. Doppelklicken Sie auf die UID der Kamera, um das Passwort der Kamera zu ändern. (Anwendbar, nachdem die Kamera zum WLAN hinzugefügt wurde oder nachdem die Kamera über cat5/6 mit dem Netzwerk verbunden wurde. Sie können überall über das Internet auf Ihre Kamera zugreifen.)

5. Klicken Sie auf die Schaltfläche "Vorschauschnittstelle". Zurück zum Vorschaubildschirm. Doppelklicken Sie auf den Kameranamen in der Geräteliste, um eine Vorschau des Bildschirms in Echtzeit anzuzeigen. (Oder klicken Sie mit der rechten Maustaste auf die Verbindung, auf die mit der Maus gezeigt wird).

1. Überprüfen Sie, ob die Kamera erfolgreich an die Stromversorgung angeschlossen ist: Blockieren des Lichtsensors der Kamera. Wenn das Infrarotlicht der Kamera zu diesem Zeitpunkt eingeschaltet ist, bedeutet dies, dass die Kamera erfolgreich an die Stromversorgung angeschlossen wurde. (Wenn die PTZ-Kamera zum ersten Mal erfolgreich an die Stromversorgung angeschlossen wird, führt sie einen Selbsttest durch, die Kamera schwenkt und dreht sich automatisch, und der gesamte Vorgang dauert etwa 60 Sekunden.)

2. Überprüfen Sie, ob das lokale Netzwerk verbunden ist: Verwenden Sie das Netzwerkkabel, um die Kamera anzuschließen, und verwenden Sie dann die CamHipro APP, um die Kamera anzuschließen. Wenn es verbunden werden kann, beweist es, dass das lokale Netzwerk verbunden ist.

3. Überprüfen Sie die WLAN-Signalstärke: Öffnen Sie die CamHipro APP → Klicken Sie auf die Einstellungsschaltfläche → Klicken Sie auf „WLAN-Einstellung“ → Klicken Sie auf „WLAN-Netzwerk um das Gerät herum abrufen“ → Überprüfen Sie die WLAN-Signalstärke, wenn die Signalstärke zu niedrig ist, müssen Sie dies tun Verbessern Sie beispielsweise die WLAN-Umgebung, verwenden Sie einen WLAN-Signalverstärker oder platzieren Sie die Kamera an einem Ort mit hoher WLAN-Signalstärke

Methode A, verwenden Sie die Software, um die Kamera zurückzusetzen: Öffnen Sie die CamHipro APP → klicken Sie auf die Schaltfläche „Einstellungen“ → klicken Sie auf „Standardeinstellung“ → klicken Sie auf „Zurücksetzen“, die Kamera wird auf die Werkseinstellungen zurückgesetzt → konfigurieren Sie die Kamera neu

Methode B, setzen Sie die Kamera mithilfe von Hardware zurück: Stellen Sie sicher, dass die Kamera eingeschaltet bleibt → drücken und halten Sie die Reset-Taste am Kameraende länger als 10 Sekunden → wenn die Kamera einen Musikstoß macht, bedeutet dies, dass die Kamera erfolgreich zurückgesetzt wurde → Kamera neu konfigurieren

1. Wie starte ich die Aufnahme?

1.1 Legen Sie die Micro-SD-Karte in die Kamera ein (unterstützt bis zu 128 GB Micro-SD-Karte).

1.2 Öffnen Sie auf dem Telefon die CamHipro APP → klicken Sie darauf  → SD-Kartenplanaufzeichnung → Aufzeichnung aktivieren.

2. Wie lade ich aufgezeichnete Videodateien herunter?

1. Welcher Unterschied zwischen der SD-Kartenaufzeichnung und der manuellen Aufzeichnung des Mobiltelefons:

Empfohlen für die Verwendung von SD-Karten der Marken SanDisk, Kingston, Samsung, Toshiba, PNY Bianwei, Lexar (max. 128 GB) 

2. Aufnahmeeinstellungen für SD-Karte

2.1  Öffnungsmethode für kontinuierliche Aufzeichnung rund um die Uhr:

2.2  Aufzeichnung nach Zeitraum:

2.3  So starten Sie die Alarmaufzeichnung：

a. 


Humanoidenerkennungsalarm：

b. 

Bewegungserkennungsalarm:

c. Tonerkennungsalarm:

d. Die Verknüpfung löst den Alarm aus:

u Alleinauslöser: Wenn ein Humanoid oder ein sich bewegendes Objekt erkannt wird, löst die Kamera einen Alarm aus.

u Verknüpfungsauslöser: Die Kamera löst nur dann einen Alarm aus, wenn ein Humanoid in Bewegung erkannt wird.

e. Lösen Sie die Alarmerkennung nach Zeitraum aus:

u Sie können den Erkennungszeitraum anpassen, um Fehlalarme zu minimieren

3. Kann die SD-Karte nicht erkennen?

1）Setzen Sie die SD-Karte erneut in die Kamera ein, schalten Sie die Stromversorgung aus und starten Sie die Kamera neu!

4. Wie formatiere ich die SD-Karte?

1. Gmail-Postfacheinstellungen

1.1 Rufen Sie das Gmail-Einstellungsmenü auf und aktivieren Sie POP und IMAP im Menü “Weiterleitung und POP/IMAP”.

1.2 Befolgen Sie in den Kontoverwaltungseinstellungen die in der Abbildung unten gezeigten Vorgänge, um die Seite zum Abrufen des dedizierten Passworts aufzurufen und das 16-stellige dedizierte Passwort zu erhalten. Wenn die Bestätigung in zwei Schritten nicht aktiviert ist, müssen Sie zuerst die Bestätigung in zwei Schritten aktivieren.

1.3 Klicken Sie auf “E-Mail-Einstellungen”, geben Sie die SMTP-Serveradresse, die Serverportnummer, den Postfachnamen und das Passwort ein. Nachdem Sie die E-Mail-Adresse festgelegt haben, klicken Sie zur Überprüfung auf “Test”. Klicken Sie dann auf "Übernehmen", um es zu speichern.

Einzelheiten finden Sie im Video: https://youtu.be/IdgoohvnMrc

1. Schalten Sie die roten und blauen Lichter aus: Öffnen Sie die APP, suchen Sie nach “Voreingestellte Position”, geben Sie “37” ein und klicken Sie auf “Rahmen”, um sie auszuschalten.

2. Schalten Sie die roten und blauen Lichter ein: Öffnen Sie die APP, suchen Sie die "Voreingestellte Position", geben Sie "37" ein und klicken Sie auf "Transfer", um sie einzuschalten. (standardmäßig aktiviert)

Einzelheiten finden Sie im Video: https://youtu.be/V266IN8kk9U

So aktivieren Sie das Humanoiden-Tracking:

1. Stellen Sie die Position ein, zu der Sie zurückkehren möchten, nachdem die Kameraverfolgung beendet ist. (Öffnen Sie die camhipro-App, suchen Sie nach “Voreingestellte Position”, geben Sie “92” ein und klicken Sie auf “Rahmen”)

2. Aktivieren Sie die Personenverfolgung.（Öffnen Sie die camhipro-App, suchen Sie nach “Voreingestellte Position”, geben Sie dann “92” ein, klicken Sie auf “Transfer”, aktivieren Sie die Personenverfolgung.）

So deaktivieren Sie das Humanoiden-Tracking：

Öffnen Sie die camhipro-App, suchen Sie nach “Voreingestellte Position”, geben Sie “94” ein, klicken Sie auf “Transfer”, deaktivieren Sie die Personenverfolgung.

Einzelheiten finden Sie im Video: https://youtu.be/cuJPkNZPkyg

So schalten Sie die automatische Kreuzfahrt ein?

1. Stellen Sie mindestens 3 voreingestellte Punkte für die Kamera ein (Nummern 1-30 sind voreingestellte Punkte für die Fahrt)

2. Geben Sie “93” in “Voreingestellte Position” ein und klicken Sie dann auf “Transfer”, um die automatische Fahrt einzuschalten

So deaktivieren Sie die automatische Kreuzfahrt?

Öffnen Sie die camhipro-App, suchen Sie nach “Voreingestellte Position”, geben Sie dann “94” ein, klicken Sie auf “Transfer”, schalten Sie die automatische Fahrt aus.

1. CamHipro APP öffnen → klicken → Zeiteinstellung → mit Telefonzeit synchronisieren

2. Einstellung der Zeitzone manuell

Methode A. Scannen Sie den QR-Code, um die Kamera zu teilen

1. Öffnen Sie die CamHipro APP→klicken Sie  →klicken →Teilen Sie den QR-Code Ihrer Kamera

2. Lassen Sie Ihre Familie den QR-Code scannen, um Kameras mit der CamHipro APP hinzuzufügen

Methode B. Kamera per UID/Passwort hinzufügen

1. Teilen Sie UID/Benutzername/Passwort Ihrer Kamera mit Ihren Freunden.

2. Lassen Sie die Familie die CamHipro APP öffnen und die UID / den Benutzernamen / das Passwort der Kamera eingeben, um die Kamera hinzuzufüger