Customer service

Common causes of payment issues

The following common reasons can cause payment failure. Please try the following solutions based on your own payment problem. If you still encounter problems with payment, please contact our Ebulwark support team via email ( Our support team will be available 24/7 to solve your problem and contact you as soon as possible.

Reason 1: You may have exceeded the maximum limit of your credit card accidentally.
Solution: Please check the maximum amount of the credit card account from the issuing bank.

Reason 2: The credit card number provided is invalid.
Solution: Double check the credit card information you entered.

Reason 3: The provided credit card has expired or insufficient funds.
Solution: In this case, you should contact the bank for more help.

Reason 4: Your credit card issuer declined the payment.
Solution: You need to contact your credit card issuing bank for help.

Reason 5: The credit card provided is not approved for repeated payments.
Solution: For more information about why the payment failed, please contact your bank or credit card company and update your payment method accordingly.

Reason 6: Your account was mistaken for spam or fraud by the credit card issuing bank.
Solution: Please contact your issuing bank to eliminate misjudgments.

Reason 7: The card issuer discovered that the fee did not meet your normal spending method and blocked the transaction to protect you.
Solution: You should contact the issuing bank to resolve this issue.

Reason 8: Some credit cards have a limit on the maximum amount that can be withdrawn in a single transaction. If you purchase many products at once, this may be the reason for the payment failure.
Solution: In this case, you can contact our sales manager via email ( to obtain different links to purchase the required products separately.

If you have any questions about payment, please contact Ebulwark support team.